Terms and Conditions

Welcome to Serenity Beds. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be legally bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Use of Website

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

2. Products and Information

We aim to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date. However, minor variations in colour, size, or design may occur. Serenity Beds reserves the right to correct any errors or update information without prior notice.

3. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase our products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders affected by pricing errors, stock issues, or suspected misuse.

An order is only confirmed once payment has been successfully received and order confirmation has been issued.

4. Pricing and Payment

All prices are displayed in GBP (£) unless otherwise stated. Prices may change at any time without notice. Full payment must be made at the time of placing an order. We accept secure payment methods as displayed during checkout.

5. Delivery

Delivery times provided are estimates only. While we make every effort to deliver orders on time, Serenity Beds is not responsible for delays caused by external factors such as courier issues, weather conditions, or unforeseen circumstances.

6. Returns and Refunds

Returns, refunds, and exchanges are subject to our Returns Policy. Products must meet the conditions outlined in that policy to be eligible for a return or refund.

7. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Serenity Beds. You may not copy, reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

Serenity Beds shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product purchased.

9. User Responsibilities

You agree not to misuse the website, upload harmful material, provide false information, or attempt to gain unauthorized access to any part of the site or its systems.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately once published on the website. Continued use of the site indicates acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Serenity Beds
Phone: 07927 221 667
Email: shairaz_saleem@hotmail.co.uk
Address: 40 Heaton Avenue, Sandbeds, Keighley, BD20 5NQ